All products sold by third-party vendors are fulfilled, shipped, and managed exclusively by the individual vendor. Each vendor is solely responsible for:
• Product creation, handling, and fulfillment
• Packaging, shipping, and delivery timelines
• Product accuracy, quality, and condition upon delivery
• Compliance with applicable consumer protection, safety, and regulatory requirements
Resolution timelines and outcomes are determined by the vendor’s individual policies.

JADED I’LLUZIONS is not the seller of record and is therefore not responsible for replacements, refunds, or compensation. However, we may assist with communication and resolution efforts in accordance with our marketplace policies.

At JADED I’LLUZIONS, customer satisfaction is a top priority. While independent healers, practitioners, and sellers are responsible for fulfilling their own orders, we are committed to supporting a positive and trustworthy marketplace experience. If an issue arises, JADED I’LLUZIONS may facilitate communication, review concerns, and take reasonable and appropriate steps to encourage resolution and accountability in alignment with our platform standards. Our goal is to foster a trusted environment for both customers and sellers while respecting the independence of each business operating within our marketplace.

Vendors offering wellness, lifestyle, or ingestible products, including but not limited to teas, herbal blends, tinctures, elixirs, supplements, aromatherapy products intended for internal use, or topical body products, are solely responsible for ensuring that their products comply with all applicable local, state, federal, and international laws and regulations, including those established by the U.S. Food and Drug Administration (FDA), where applicable.
JADED I’LLUZIONS does not manufacture, formulate, package, label, test, endorse, or certify any third-party products sold through the platform. Any product claims, including health, wellness, or therapeutic representations, are made exclusively by the vendor and have not been evaluated or verified by JADED I’LLUZIONS. Products sold by vendors on this platform are not intended to diagnose, treat, cure, or prevent any disease unless explicitly approved by the FDA. Consumers are encouraged to consult a qualified healthcare professional prior to using any ingestible or wellness product.
By listing products on JADED I’LLUZIONS, vendors acknowledge and agree that they assume full legal responsibility for product safety, ingredient disclosure, labeling accuracy, lawful marketing, regulatory compliance, and consumer protection.
JADED I’LLUZIONS expressly disclaims liability for any claims, damages, injuries, losses, or adverse outcomes arising from products or services offered by third party vendors or practitioners.

Vendors must ensure that all product descriptions, imagery, marketing materials, and representations are truthful, accurate, and not misleading.
Unsubstantiated medical, therapeutic, or disease-related claims are strictly prohibited unless legally permitted and properly substantiated under applicable regulatory guidelines. Vendors may not market products as treatments, cures, or preventative solutions for medical conditions unless such claims are expressly authorized by law.
JADED I’LLUZIONS does not verify product claims and assumes no responsibility for statements made by vendors.

Certain products offered by third-party vendors through JADED I’LLUZIONS may be classified as dietary supplements, herbal preparations, or traditional wellness products.
Statements regarding these products may not have been evaluated by the U.S. Food and Drug Administration (FDA). Individual results may vary. Vendors are solely responsible for ensuring that all required disclaimers, ingredient disclosures, usage instructions, and safety warnings are clearly and accurately displayed on product listings and packaging.

Practitioners offering services through JADED I’LLUZIONS operate as independent professionals and are not employees, agents, or representatives of the platform. JADED I’LLUZIONS does not guarantee the effectiveness, outcomes, or results of any service provided by third-party practitioners. Participation in wellness, spiritual, or holistic services is voluntary, and users acknowledge that JADED I’LLUZIONS is not liable for any perceived or actual outcomes resulting from such services.

Vendors offering ingestible products, body products, or hands-on services are strongly encouraged, and in certain categories may be required, to maintain appropriate product and/or professional liability insurance coverage. Vendors agree to provide proof of insurance upon request.
JADED I’LLUZIONS reserves the right to suspend or remove any vendor or product found to be in violation of regulatory requirements, platform standards, or consumer protection expectations, with or without prior notice.